Statement: Eusharon is our registered brand | Eusharon.com is the only official website.

FAQs

Why choose us?(Some things you need to know)
NATURAL CULTURED PEARL & PEARL JEWELRY

Focus on high-end pearls and pearl jewelry 21 years of experience in the industry.

Farm directly supply in huge quantity to low down cost.

Purchase your most satisfying pearls with the best price.

OUR ADVANTAGE

Pearl is a natural organic gemstone, so it cannot be shape changed or defects repaired by post-processing, the quality grade can only be hand pick. Like a pyramid, the high-end pearl is the top of the pyramid. We have a huge oyster production volume to ensure that we have enough pearl raw materials to pick high-end pearls.

And we are the source, reducing the overhead and profits of intermediate links. In addition, we also sell many S925, 18k, and other accessories for pearls to purchase in one stop.

All of our products can pass the test of NGTC or other testing agencies, maintaining value and fidelity.

All accessories are lead-free and nickel-free.

we provide video viewing services to ensure the products you get as the same as you want.

Strong R&D teamwork, develop new designs per week.

The reviews are the customers' affirmation and recognition of us.

Sample order is accepted.

We offer service of printing customer's logo.

Are you still worry about "The picture is for reference only" ?

Except for 100% practicality photograph, we provide video viewing services to ensure the products you get as the same as you want.

Are you distressed about can't go to the exhibition or buy high-end pearls from China ?

We are professional in the pearl industry for over 21 years, focus on high-end pearls with large quantities to ensure you can get the most satisfying products at most competitive prices.Compare to go to the exhibition or to China, it will save time and money to order online with us. Warmly welcome you to come and visit our company and farms.

Do you want to open a physical jewelry store, online jewelry store or learn jewelry knowledge, but no clue at all ?

Contact us, we are willing to help you start your business and provide you with professional jewelry knowledge.

Can I get discount?

Yes, If you make big quantity for us, we can give discount for you.

Can I order the products in stock directly?/About MOQ?

Yes, most products on sale in stock, we accept mixed orders. We can ship your order within 3 working days for in stock ones. If you need customized products, please contact us.

MOQ

Loose pearls and Strands pearls: MOQ in product detail.

The MOQ or QTY selection in product detail page shows like "1 sample" means the price for a sample or trial order. If you want to order in wholesale price please select the other QTY selections like 10 pcs or 100 pcs, or others.

Can I place a sample order?

Thanks very much for your trust! Yes, of course, sample order is acceptable. Please contact us by call or email at service@eusharon.com directly, and kindly let us know the details about the size, shape, color and more. Thanks!

Can I add my logo on the product?

Yes, we can add your logo on the product, and we can provide more other customized service as your request, please contact us for more customized service.

Can you make my designs / do you do OEM?

Sure, OEM is our main business, you can send us your drawing/photos of the design, our design team will help you to turn your design/idea into real products.

How long to produce a customized design?

Our production time is around 7 working days to make a new mould. For the main customized order ,production time is 7 to 15 working days.Our MOQ for OEM order is 50 to 200pcs depend on the designs.

Can I custom the packing?

Sure, We can custom the packing depend on the quantity.

About Warranty Policy

All products are 100% new and original.

Every product has passed QC inspection before shipment.

Free shipping returns by any quality issue. If there is a problem with the product you received, please contact us within 48 hours of receipt, we will handle it for you as soon as possible.

Can loose pearls be drilled?

We provide drilling service. Our drilling standards are:

Pearl size at 9mm and up can be 0.9mm half-drilled;

Pearl size between 4mm and 9mm can be 0.8mm half-drilled;

Pearl size at 4mm and below can be 0.6mm half-drilled.

If you need other special drilling requests, please contact us before ordering.

Does the pearls come with certificate?

We can provide a certificate if you request.

It needs about 2-3 working days to send pearls to make a certificate by NGTC or other authoritative appraisal agency. The cost is about $30-$100 for a certificate according to the pearl products.

A certificate is for one loose pearl or one strand, or one finished pearl jewelry.

How much is the shipping cost?

Usually we ship via DHL or FedEx express which is fast and safe.

The international shipping fee will vary according to different countries and weight of the parcel.

Now we offer free shipping for order over $300.

About return policy

We pride ourselves on being recognized for high quality pearls on the internet.

Before sending it out, we will make strict quality and packing checking. While if you found the pearls you received are not the same model/quality as the one your purchase, you may return them to us within 30 days and we will refund you 100% of the purchase price. If there is no quality issues, you also can return them back and bare the shipping cost by yourself.

For more information, please check "REFOUND POLICY".

How long will it take to craft my order?

If the product you’d like to purchase is in stock, it will be shipped within a couple of days of the order date.

A custom order would normally take up to two to three weeks.

Email us at service@eusharon.com for information on a custom order.

Are white pearls the best pearls?

White pearls have been the most widely known and accepted pearls since ancient times, but now we have other naturally colored pearls like black, gold, and lavender. No single color is the best — it’s all in the eye of the beholder!

Aren't pearls considered old-fashioned?

Pearls are considered classic, but not old-fashioned. Pearls can be designed to match the attitude of the wearer and are very versatile when it comes to a dress code.

Dress up, dress down, in the daytime and in the evening. The most prominent women in the world wear pearls, but so do and should the lover of jewelry and style!

What are the best ways to care for my pearls?

Pearls are delicate and need to be wiped with a damp cloth with water at the end of each daily use. This will help the pearl keep its brilliant luster.

If your pearl is neglected for too long, you can take it to a jeweler who specializes in pearl care.

Never put pearls in ultrasonic machines or clean them with chemical solutions.

Do not put hair spray or perfume directly on the pearl. When dressing, make your pearls the last thing you put on.

Do not store pearls with other jewelry — store separately.

Following these rules will keep you and your pearls happy!

How often should I restring my pearls?

Once you notice the pearl’s strand start to loosen up, it’s time to have it restrung. It’s important to practice healthy maintenance on your pearls!

Click To See More Knowledges About Pearls