Yes, all of our pearls are 100% genuine cultured pearls. We own our pearl farms and can provide certificates of authenticity upon request.
For knowledge of natural or cultured pearls, please see this article:
☛Difference Between Natural Pearls and Cultured Pearls

Yes, we can provide a certificate of authenticity from NGTC or other authoritative appraisal agencies for an additional fee of $30-$100 per pearl/strand/jewelry piece. This process takes 2-3 working days. Please request a certificate when placing your order.

We will mark as "half drilled or full drilled" on the page of loose pearl products. If there is no description of "half drilled" or "full drilled", the loose pearls are without holes by default. If you need hole drilled, you can contact us by email or leave messages on your order. We will discuss with your for the details of hole drilling before ship out.

Yes, we offer logo customization. There may be an additional fee depending on the design and order quantity. Contact us with your logo and design for a quote. For large orders, we generally do not charge a fee.

Yes, OEM (Original Equipment Manufacturer) is one of our main services. You can send us your drawings or photos, and our design team will help bring your designs to life. The production time for a custom design is around 7 working days for a new mold and 7-15 working days for the main production. Our MOQ for OEM orders is 50-200 pieces depending on the design.

Yes, we can customize the packaging depending on the order quantity. Contact us with details.

Orders may be conveniently placed through our official website.

Customers are advised to:

1. Navigate through our curated collections.
2. Select preferred merchandise items.
3. Add desired products to the digital cart.
4. Finalize transactions via our secure checkout system.

Upon order submission, our fulfillment team will initiate contact to verify purchase specifications and confirm transaction details prior to processing.

Since pearls develop naturally, each specimen possesses unique characteristics. While we implement rigorous grading and classification processes in accordance with our quality standards, minor individual variations may still occur. Therefore, we advise against purchasing quantities of one to two pearls, as such a small sample size cannot adequately represent the quality consistency across the entire batch. To ensure product uniformity and meet quality expectations, we strongly recommend adhering to the Minimum Order Quantity (MOQ) requirement.

We accept PayPal, Telegraphic Transfer (TT), and major credit cards. Our website utilizes secure encrypted protocols to safeguard your personal information and transaction privacy.